While working as an elevator operator at Rockefeller Center in the 1950s, long after his heroic service in both World Wars, Eugene Bullard faced daily condescension and racism. He was the first African American military pilot. Despite this, he became known for his unfailing kindness, even to those who disrespected him.

He'd memorize the names and preferences of regular passengers, help lost children find their parents, and share encouraging words with anxious job seekers heading to interviews. When asked why he maintained such grace in the face of disrespect, he said, "I decide who I am." Through his deliberate kindness in the face of justified retaliation, Bullard claimed his fundamental power. The power to define himself.

Like Bullard, you face moments every day when you must choose between reactive justice and radical kindness. Your instinct in challenging moments might be to react, to teach someone a lesson, to prove you’re right.